SugarCRM Support

At OSSCube, we offer SugarCRM Support as per the requirements of your company. We provide additional support packages of SugarCRM at different levels depending on the particular type of edition you have.Standard support level for technical issue resolution is automatically included whenever your Sugar Professional or Sugar Enterprise Likewise, every customer who purchases the Sugar Express gets 3 support cases in a year, along with the option to buy other additional cases online.

OSSCube makes additional support offerings easily obtainable and available to companies who require direct access to our SugarCRM experts and guaranteed fast response times.

We have the following SugarCRM Support at OSSCube; Sugar Express Support: offers you online support with the capacity to submit only 3 cases in a year. There are provisions for the purchase of additional cases online too

Standard Support: comes automatically whenever you subscribe either Sugar Enterprise or Sugar Professional. This support package is more than enough to start the Sugar Professional, and keep it running too.

Extended Support: has the quickest and fastest response time among all the standard SugarCRM support offerings. If you are looking for elaborate and sophisticated installations or require instant access to OSSCube's in-house proficiency and capabilities, this support package would suit you best. This package is available for an additional fee to Sugar Enterprise and Sugar Professional customers.

Premium Support: is the top of the bracket SugarCRM support package, which provides 24x7x365 access to our in-house experts at the highest priority basis. We assign a special support representative as a single point of contact to oversee and manage the entire SugarCRM deployment process, for our Premium Support customers, right from the point of initiation to and roll-out to upgrade. For companies where Sugar Enterprise or Sugar Professional is a matter of critical mission application, Premium Support is the best and the safest bet.

Ready to partner with us? Please fill the form on the right. Our experts will contact you. Click here to learn why you should choose OSSCube for your SugarCRM implementation