SugarCRM Integration

Integrating other systems with your SugarCRM is an important step to turn your CRM system into a valuable resource. But to gain the real value of integration with better business opportunities, you must look into the quick turnaround time and accurate data transfer.

We take care of SugarCRM integration challenges:

• We are using diverse pre-packaged custom applications and proprietary support systems. Can our existing systems be integrated to open source model maintaining the information integrity?
• My customer data is fragmented across multiple lines of business and applications. Can my data be merged and centralized in real time without duplicacy and inconsistency problems?
• Can my customer information and history be aggregated at one centralized location where it can be analyzed?
• How do I ensure my existing system will be integrated without any risk and impact on my internal systems?
• My subsystems have different methods of authorization, authentication and user rights management. How do I ensure an appropriate level of security will be maintained?

Fast, Adaptable, Scalable and Affordable Integration

Integration between CRM solutions and other mission-critical business applications demands high level of expertise because of challenges such as proprietary architectures of the solutions and the lack of standards for exchanging data.

Using proven methodologies and time-tested tools, OSSCube’s experts help organisations rapidly integrate SugarCRM with their essential business systems and applications. An important part of making SugarCRM integration fast, adaptable and scalable is to increase the number of automated steps and reduce manual processes. This generally involves creating interfaces between applications, extensive customisation along with predefined logic that replaces manual involvement.

Bridging the gap! Custom Integration to extend the value of your SugarCRM

To help your multiple systems better communicate with each other, some functionalities need to be built beyond the constraints of available framework. For such cases, our expert developers can customise needed functionalities in open source development environments using best of breed open source technologies.

OSSCube enables you integrate SugarCRM to popular systems such as CMS (Drupal, Joomla and WordPress); BI like BIRT; Databases; Google Apps; CT (Switchvox, Digium and Asterisk); Quicken; Twilio; Web services; Legacy systems or Social media with free of system incompatibilities, technical roadblocks, and the restrictions of vendor lock-in.

Expert training for your CRM Success

Integrating SugarCRM to the back-end data and systems with all of the features and functionalities that users need is only half the job done. The rest of the challenge is training users to recognize the opportunities presented in your integrated system and tools available to enhance business agility.

OSSCube, SugarCRM Authorized Learning Partner, delivers all necessary SugarCRM training to provide you benefits in terms of customer, employee and organisation satisfaction and success. Contact us for more details on this service.