SugarCRM Editions

SugarCRM is available in five different editions depending on the end user's needs.

Community edition (Sugar Express): This version can be freely downloadable from the SugarCRM website. This edition is at the most basic level through which sales opportunities can be tracked as well as contacts and accounts set up and managed.

Sugar Professional: This advanced CRM version is ideal for small and medium sized company.

Sugar Corporate: This version is extended Professional Edition with Mobile Plus, additional storage allocation, increased customer support and a faster response time Service Level Agreement (SLA).

Sugar Enterprise: As the name suggests, this edition of SugarCRM is deemed fit for larger organization where enterprise level of SugarCRM implementation is required. This edition is ideal for the most demanding businesses.

Sugar Ultimate: This version extends the Enterprise version, additional storage allocation and increased support and response SLA.

Compare to select the Best SugarCRM Edition for your Business

CRM Features	Sugar Express	Sugar Professional	Sugar Corporate	Sugar Enterprise	Sugar Ultimate
Core Sales, Marketing, Support, Collaboration and Dashboards	Yes
Sugar Plug-ins for Microsoft Office	Yes
Sales Forecasting		Yes
Reporting		Yes
Mobile		Yes
Customer Portal				Yes
Offline Client				Yes
Cloud Console				Yes
Customization
Module Builder	Yes
Custom Fields and Objects	Yes
Workflow		Yes
Integration
Web-Services API	Yes
Cloud Connectors	Yes
Module Loader		Yes
Data Merge and Quality Controls		Yes
Database Support	MySQL and MS SQL	MySQL and MS SQL	MySQL and MS SQL	MySQL,MS SQL and Oracle	MySQL,MS SQL and Oracle
Administration
Access Control by Team		Yes
Field-Level Security		Yes
Module Administration		Yes
On Demand Services
Dedicated On-Demand				Available	Included
Development SandBoxes		0	1	2	5
Document Storage on Sugar		15GB	30GB	60GB	250GB
Connectivity
Lotus Domino Server Connecter				Available	Included
Mobile Device Platform		Sugar Mobile and Browser-based	Sugar Mobile Plusand Browser-based	Sugar Mobile Plusand Browser-based	Sugar Mobile Plusand Browser-based
Mobile Offline Support		No	Yes: offline capabilities plus preloaded data	Yes: offline capabilities plus preloaded data	Yes: offline capabilities plus preloaded data
Support Hours		8×5 (by region)	12×5 (by region)	24x7x365 / Available	24x7x365

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Case Studies

Chicago based private school uses SugarCRM Professional Edition to automate its recruitment,...

Developed a coherent and comprehensive Enterprise-Wide System to centralize a Michigan based e-...

Development of Large Scale Federal Government Level Application using SugarCRM as a Platform

A leading US based healthcare service provider deployed SugarCRM to streamline its business process...

Developed Insurance Specific SugarCRM for Texas Based Insurance Provider

Custom SugarCRM Implementation for a leading Maid Service Provider in New York

What Our Clients Say

Oriya Pollak- Web Manager Kabbalah Centre, Kabbalah project.

Thank you all. I am very fortunate to be working with such a skilled, dedicated and gracious team. I only wish I could be there in person to express my gratitude.

Client Representative
Building and Construction Network, US

The requests that OSSCube has been working on are making our jobs better so I wanted to pass the kudos along to your team!

Project Leader of Web and Data Services
CU Solutions Group, US

We’ve reduced our costs by 60% and were able to improve our data quality by moving from SalesForce.com to SugarCRM.
Our service provider, OSSCube exceeded our expectations! Delivery was very fast and they were extremely responsive to any issues uncovered during UAT. We're looking forward to reaping the benefits of SugarCRM long into the future.

Phillip Getto, CTO
Orametrix, US

We wanted to express our appreciation for the work your team performed on the SmartStart application. The team was always professional, following up consistently and appropriately, and followed through on every deliverable in a detailed manner. And we appreciate the professional workforce you are building at OSSCube.

Ben and Sue, Client Representatives
SmartStart application, US

Well done for the successful BSS migration! I'm really conscious that there has been a huge amount of work that has gone into planning and managing this event, and it's a credit to everyone involved that it has gone as smoothly as it has done. It's been particularly encouraging to see the level of dedication and the feeling of working as 'one team' which has ensured that issues have been cleared down in a speedy fashion.

Client Representative
Virgin Media, US

90+ Man Years of SugarCRM Services & Implementation.